Refund & Return Policy

Hearing Aid Batteries

Purchases of hearing aid batteries cannot be returned. If you receive a defective pack of batteries, please contact us and we will replace it free of charge.

 

Amplifiers

Try our hearing amplifiers risk-free for 30 days. If you’re not satisfied, ship it back to us for a full refund. (The customer is only responsible for the cost of shipping it back to us.)

After 30 days, purchases of hearing amplifiers cannot be returned. If you receive a defective amplifier, please contact us and we will replace it free of charge. If you encounter a problem with your amplifier during the one-year warranty period, please contact us.